Lost Emirates ID – Request Lost or damaged ID card Replacement

The Lost Emirates ID is a critical issue for UAE residents, as this mandatory identification document provides access to a wide range of government services. To ensure a smooth replacement process, the UAE ICP has implemented an efficient system that enables residents to swiftly obtain a new Emirates ID in case of loss or misplacement.

What is a Lost Emirates ID?

If your Emirates ID is lost, stolen, or damaged, you must first report the incident to the nearest police station in your area. After filing the complaint, you can apply for a replacement by visiting a typing center or submitting an online application through the official authority’s website.

Lost Emirates ID Apply

  • Step 1: Download the app and log in using UAE Pass.
  • Step 2: Search for the “Replace Emirates ID Resident” option in the app.
  • Step 3: Begin the application process.
  • Step 4: Upload the required documents along with a recent colored passport photo.
  • Step 5: Review your application to ensure all details are correct.
  • Step 6: Complete the process by making the payment.

Lost Emirates ID Replacement Through MoFA Website

This service allows foreign missions to request a replacement for lost or damaged diplomatic, international organization, or special identity cards for employees and their families through the MoFA website. A new ID will be issued in cases of theft, loss, or damage.

  • Register
    Log in using the username and password provided to authorized entities.
  • Submit an Application
    Complete the application form and upload the necessary documents.
  • Confirmation Email
    You will receive an email confirming that your request has been submitted successfully.
  • Request Processing
    Once your new ID card is ready for collection, you will receive an email notification.

Lost Emirates ID Cost

If you need to replace a lost or damaged Emirates ID, there are specific charges associated with the process:

Replacement Fee (AED 300):

  • This is the standard charge for issuing a new Emirates ID when the original is lost or damaged.

Application Processing Fees:

  • AED 70: If you apply through a typing center (physical service center where applications are processed).
  • AED 40: If you apply through the ICA website’s eForm (online self-service portal).

So, the total amount you need to pay depends on how you choose to apply:

  • Through a typing center: the total cost is AED 370, which includes a AED 300 replacement fee and a AED 70 application fee.
  • Through the ICA website: the total cost is AED 340, which includes a AED 300 replacement fee and a AED 40 application fee.

Lost Emirates ID Outside UAE

If your Emirates ID is lost while you are outside the UAE, you should promptly report the incident at the nearest UAE Embassy in that country. After notifying the embassy, you can apply for a replacement online following the standard procedure or visit an official typing center upon your return to the UAE to obtain a new card.

Lost Emirates ID Fee

MethodFee (AED)
Replacement Fee300
Application Fee (Typing Centre)70
Online Application Fee (eForm)40
Express Service (if required)Additional 150

Lost Emirates ID Report Online

If you lose your Emirates ID, it is crucial to file an official report immediately. Visit the nearest ICP Customer Happiness Centre to report the lost ID. This ensures that authorities can deactivate your card right away, minimizing the risk of fraudulent activities linked to your identity.

Required Documents for Identity Verification

When reporting the loss, you must verify your identity by presenting the following documents based on your residency status:

  • UAE Nationals: Original, valid passport and family book.
  • GCC Nationals: A document confirming UAE residency.
  • Expatriate Residents: Original passport with a valid residency permit stamp.
  • Lost ID for Children (Under 15 Years): The parent must provide the child’s original birth certificate and a colored passport photo with a white background.

Lost Emirates ID Processing Time

After submitting your replacement application, your new Emirates ID is usually issued within “48 hours”. However, if you opt for the express service, you will receive your new ID within “24 hours” from the time of application submission.

Lost Emirates ID – Reporting to Dubai Police

If your Emirates ID is lost, stolen, or damaged in Dubai, you must first report the incident to the Dubai Police. After filing the police report, submit a report to the ICA (Federal Authority of Identity, Citizenship, Customs, and Port Security). Once reported, your lost or stolen Emirates ID will be immediately blocked to prevent any unauthorized use or fraudulent activity.

Collecting Your New Emirates ID

After submitting your replacement application, the ICA will notify you via SMS once your new Emirates ID is ready. Typically, the card is issued within “two working days”. To track your card or get further assistance, contact Emirates Post after receiving the SMS notification from ICA. For inquiries, you can reach Emirates Post customer service at “600-599-999”.

FAQs About Lost Emirates ID

How to Replace Emirates ID if Lost?

To prevent misuse, report the loss to the Federal Authority of Identity and Citizenship (ICA) via their website or service center. Apply for a replacement ID online or at an Amer Centre by submitting the required documents, including the police report. Complete the process by paying the replacement fee and tracking your application status.

Can a Lost Emirates ID be Misused?

If you suspect that your lost Emirates ID is being misused, take the following steps:
Monitor Financial Transactions: Regularly review your bank and financial accounts for any unauthorized activities.
File a Police Report: Report any fraudulent activity to the police as soon as possible.

How Can I Recover my Lost ID Card?

How to Obtain It: Visit the nearest police station and report the loss of your Emirates ID. You will be required to complete a police abstract form, providing details such as your full name, ID number, and the location where the ID was lost.

Conclusion

Losing your Emirates ID can be a stressful experience, but the UAE government has streamlined the replacement process to make it quick and efficient. Whether applying through the ICA website, a typing center, or the MoFA portal, reporting the loss promptly and following the correct steps ensures minimal disruption. Always safeguard your ID to prevent misuse and unauthorized activities.

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