Etisalat Emirates ID Update Online 2026

After renewing your Emirates ID, you’ll receive an SMS from your mobile service provider, whether it’s Etisalat, Du, or Virgin Mobile, prompting you to update your ID in their system. As per TDRA (Telecommunications and Digital Government Regulatory Authority) regulations, it’s mandatory to keep your Emirates ID details up to date with your telecom provider. In this guide, we’ll show you how to perform the Etisalat Emirates ID Update.

5 Easy Methods to Update Your Emirates ID with Etisalat

Updating your Emirates ID with your telecom provider is essential, as failing to do so may lead to the suspension of your mobile services. If you’re an Etisalat user, you have three convenient options to update your Emirates ID in their system. Let’s explore each method.

Method 1:Update Through the Etisalat Website

Visit the Etisalat Website: Head over to the official Etisalat site and sign in using your registered credentials.
Go to the ID Update Section: Once logged in, navigate to the section labeled “My Account” or “Profile” and look for the option to update your Emirates ID.
Upload Your Updated Emirates ID: Upload a clear photo or scanned copy of your renewed Emirates ID. Ensure all information is clearly visible and legible.
Submit and Await Confirmation: Double check your details, submit the update, and wait for a confirmation message via SMS or email from Etisalat.

Method 2: Update Emirates ID via the My Etisalat UAE App

One of the quickest ways to update your Emirates ID with Etisalat is through the My Etisalat UAE mobile app. Just follow these simple steps:

Download the App
Get the My Etisalat UAE app from the Google Play Store or Apple App Store.
Log In with UAE Pass
Sign in using your UAE Pass account. Make sure your UAE Pass is active before proceeding.
Click on “Update Now”
Once logged in, tap the “Update now” button on the app dashboard.
Continue with UAE Pass
Select the option “Continue with UAE Pass” to proceed with ID verification.
Choose the Account to Update
Pick the specific account you wish to update. Keep in mind that any unselected accounts may be deactivated.
Approve the Request on UAE Pass App
A request will be sent to your UAE Pass app open it and accept the request to verify your identity.
Review and Enter Your Details
Check your account info, then enter your mobile number and email address.
Accept and Submit
Agree to the Terms and Conditions and submit your request. Your Emirates ID will then be successfully updated in the Etisalat system.

Method 3: Update via the Etisalat Web Portal

Another convenient option is to update your Emirates ID through the Etisalat Web Portal. Here’s how:

Visit the Etisalat Website
Open your browser and go to the official Etisalat website.
Log In to Your Account
Use your registered credentials to sign in.
Access ‘My Account’
Once logged in, navigate to the “My Account” section.
Select Update Emirates ID
Click on “Update Emirates ID” and choose the specific account you wish to update.
Verify and Submit
Review your details, then enter your mobile number and email address. After confirming everything is accurate, submit the request. Your Emirates ID will be updated in the Etisalat database.

Method 4: Update Through Payment Machines and Outlets

You can also update your Emirates ID using the Etisalat payment machines available at various locations across the UAE. Simply enter your contact number, log in to your account, and update your Emirates ID directly through the machine. Alternatively, you can visit any Etisalat outlet and request the staff to update your Emirates ID. Just provide them with your Emirates ID, and they will assist you in updating your details in the Etisalat system.

Method 5: In-Person Update at an Etisalat Store

If you prefer a more personal touch, you can visit an Etisalat store to update your Emirates ID in person. Here’s how to do it:

Locate the Nearest Etisalat Store
Use the store locator on the Etisalat website or app to find the nearest branch.
Visit the Store with Required Documents
Bring your new Emirates ID and any other necessary documents, such as your old Emirates ID, if applicable.
Request the ID Update
Let the customer service representative know that you need to update your Emirates ID. They will assist you with the process and update your details right there.
Confirmation
After the update is completed, you will receive a confirmation. This usually takes just a few minutes.

FAQs About Etisalat Emirates ID Update Online

You can easily update your Emirates ID through the Etisalat Web Portal. Start by visiting the official Etisalat website and logging into your account using your credentials. Once you’re logged in, navigate to the “My Account” section.

From there, click on the “Update Emirates ID” option and select the specific account you want to update. Follow the prompts to complete the process and ensure your new Emirates ID details are accurately submitted.

How do I update documents in Etisalat?
Here are the steps to upload your documents using UAE Pass on the Etisalat portal:
Open the Website: Go to the official site.
Log In: Sign in using your UAE Pass credentials.
Navigate to Manage: Click on “Manage” located at the top of the page.
Access Company Details: Select “My Companies.”
Update Each Party ID: For each Party ID listed, click on “Update/Renew.”
Upload Documents: Attach the required documents as prompted.
Submit: Review all uploaded files and click “Submit” to complete the request.

To update your Emirates ID information using UAE Pass, start by verifying your UAE Pass account. Next, open the UAE Pass app or the du app and go to the “Update ID” section. Authenticate using your UAE Pass credentials, then follow the on-screen instructions to upload and share your Emirates ID document.

Here’s how to update your Emirates ID in the Du app step-by-step:
Submit the Request: Review all details and click “Submit” to complete the Emirates ID update.
Log In to the Du App: Open the Du app and sign in with your account credentials.
Access the Update Option: Click on the central menu and select “Update ID.”
Authenticate with UAE PASS: Choose “Login with UAE PASS” and complete the authentication process.
Select Numbers to Renew: Pick the mobile numbers you wish to renew or update your ID for.
Continue with UAE PASS: Proceed with the UAE PASS to continue the verification process.
Allow Document Sharing: Grant permission to share your Emirates ID document from UAE PASS.

Conclusion

Keeping your Emirates ID updated with Etisalat is essential to avoid service disruptions. With options like online updates, the My Etisalat UAE app, the Etisalat web portal, payment machines, and in-store visits, updating your ID is simple and convenient.